Shipping

Shipping Update

Happy New Year! Putting greens are officially back in stock, and are shipping 1-3 business days after the order has been placed.

At this time, greens with custom logos are requiring 2-3 weeks in production. Thank you for your patience and support of our small business!

International Shipping Update

We are currently only shipping to the U.S. and Canada. All other International shipping has been suspended for the time being. We plan to ship Internationally again in the near future. We will be sending an email update once International shipping is back, so be sure to join our mailing list for updates on International shipping.

For items shipping into Canada, the item will be shipped via FedEx International Economy service. Please note that the shipping & handling charges assessed at checkout DO NOT include any duties/fees that may be assessed by customs. 

COVID-19 Shipping Update

Due to the changing and fluctuating guidelines that are being put in place to mitigate the spread of COVID-19 by the state of Colorado, we cannot guarantee exactly when orders will ship. Our small team of family members will be following all guidelines, and getting your order to you as quickly as possible within these guidelines. Regardless of the shipping option you choose, processing time is slightly delayed. Your order will ship via whatever method you choose, and will be delivered within that time frame once it has been shipped. Please be patient with our small team as we are working diligently to get everyone's orders out in a safe and timely manner. We look forward to providing you with the absolute best at-home golf equipment that money can buy. From our family to yours, stay safe everyone!

United States (lower 48 states only) 

Economy Shipping Thresholds

Orders $0.00 - $19.99: $6.99 economy shipping

Orders $20.00 - $99.99: $9.99 economy shipping

Orders $100 or greater: Free economy shipping

Free economy shipping is offered on all orders over $100, shipping to the lower 48 states. Transit time for the Economy service is between 5-10 business days. This free shipping option will ship via one of the following services, depending on which service is best suited for your order:

  • FedEx SmartPost (a combination of FedEx and the US Postal Service)
  • USPS
  • FedEx Ground/Home Delivery

Ground Shipping Thresholds

Orders $0.00 - $65.99: $15.99 Ground Shipping

Orders $66.00 - $99.99: $19.99 Ground Shipping

Orders $100 or greater: $29.99 Ground Shipping

If you upgrade to Ground shipping, your order will ship via FedEx Ground/Home Delivery (or USPS Priority Mail in few select cases, such as when shipping to a PO Box). Transit time is 1 - 4 business days. Please keep in mind that processing time is not factored into the shipping time. Most orders ship the day after the order is placed, although orders can be in production for up to a few days.

*Please note that all 8' wide greens require 2-4 days in production, and all logo'd greens can take up to 10 business days in production*

The FedEx map below outlines the transit times for the Ground Shipping Option (1-4 business days). Transit time does not account for processing, and most orders will ship next business day (ex. orders that are placed on Mondays will ship Tuesday etc, and orders placed Fridays will ship the next Monday). Exceptions to shipping next day include Custom Logo Orders, 8' wide putting greens, and Hill Strikers. If you have any questions about a particular product's production time or shipping time, do not hesitate to reach out via email (questions@birdieball.com), live chat, or by phone (M-F 9am - 5pm MST). 

fedex-shipping-deadlines.png

 

FedEx Ground is used for commercial addresses, while FedEx Home Delivery is used for residential addresses.

How transit time is calculated: The day the package is picked up does not count as a transit day, the day the package is delivered does count in transit time calculations. Example- Shipping to Florida takes 4 business days in transit and the order is shipped on a Monday. Tuesday is the first day, Wednesday the second, Thursday the third, and the Friday is the fourth day - so it can be expected to be delivered on Friday.

  • Green States (4 days) 
  • Orange States (3 days)
  • Blue States (2 days) 
  • Pink States (1 day)  
Alaska & Hawaii

Items shipping to Alaska and Hawaii will be shipped via the United States Postal Service. Rates are based off of the shipment weight and delivery zip code. Transit times range from 3 - 10 business days. Questions? Email us at questions@birdieball.com

Canada

Items shipping into Canada will be shipped via FedEx International Economy service. Rates are based off of the shipment weight, and do not include the duties or taxes you may need to pay when the items are received in Canada. A $15 handling fee will be assessed at checkout on all orders shipping to Canada. Transit time is usually around 5-10 business days. If you have any questions about shipping into Canada, please email us at questions@birdieball.com.

Rest of the World

We are currently only shipping to the U.S. and Canada. All other international shipping has been suspended for the time being. We plan to ship internationally again in the near future, so please check back. Make sure to join our mailing list, as we will send an update when International shipping is available again.