Shipping

COVID-19 Update (WEEK OF 6/15/20)

*As of 6/15/20, orders are shipping up to 3-4 business days after the order has been placed. We are working diligently with a small team to get all orders shipped safely*

Due to the changing and fluctuating guidelines that are being put in place to mitigate the spread of COVID-19 by the state of Colorado, we cannot guarantee exactly when orders will ship. Our small team of family members will be following all guidelines, and getting your order to you as quickly as possible within these guidelines. Regardless of the shipping option you choose, processing time is slightly delayed. Your order will ship via whatever method you choose, and will be delivered within that time frame once it has been shipped. Please be patient with our small team as we are working diligently to get everyone's orders out in a safe and timely manner. We look forward to providing you with the absolute best at-home golf equipment that money can buy. From our family to yours, stay safe everyone!

The FedEx map below outlines the transit times for the Ground Shipping Option (2-4 business days). Transit time does not account for processing, and most orders will ship next business day (ex. orders that are placed on Mondays will ship Tuesday etc, and orders placed Fridays will ship the next Monday). Exceptions to shipping next day include Custom Logo Orders, 8' wide putting greens, and Hill Strikers. If you have any questions about a particular product's production time or shipping time, do not hesitate to reach out via email (questions@birdieball.com), live chat, or by phone (M-F 9am-4pm MST). 

fedex-shipping-deadlines.png

 

FedEx Ground is used for commercial addresses, while FedEx Home Delivery is used for residential addresses.

How transit time is calculated: The day the package is picked up does not count as a transit day, the day the package is delivered does count in transit time calculations. Example- Shipping to Florida takes 4 business days in transit and the order is shipped on a Monday. Tuesday is the first day, Wednesday the second, Thursday the third, and the Friday is the fourth day so it can be expected to be delivered on Friday.

  • Green States (4 days) 
  • Orange States (3 days)
  • Blue States (2 days) 
  • Pink States (1 day)